FAQ
What is the background of your leadership team?
Our leadership team has experience in research supply operations, product sourcing, quality control, and business operations. The company is focused on providing laboratory-grade compounds and materials for scientific research and analytical investigation, with an emphasis on quality, documentation, and operational consistency.
Your pricing is competitive compared to other suppliers — how can I trust product quality?
All products are sourced and manufactured to meet research-grade purity standards. Each batch undergoes quality verification and is supported by appropriate documentation, including Certificates of Analysis (COAs), to ensure consistency and reliability for laboratory research purposes.
Competitive pricing reflects efficient sourcing and streamlined operations, not reduced quality standards.
Where is your company located?
We are based in Henderson, Nevada, and operate as a U.S.-based research supply company. Orders are processed and shipped from within the United States.
Why are all products labeled “For Research Use Only”?
All products offered are supplied strictly for laboratory research and analytical purposes. They are not intended for human or animal consumption, medical use, diagnosis, treatment, or prevention of any disease.
This designation ensures compliance with applicable regulations and aligns with the intended use of our products within controlled research environments.
What payment methods do you accept?
We accept major credit and debit cards through our secure payment processor, Merchant Charge Anywhere. Payment information is handled directly by our payment processor and is not stored on our servers.
How soon is my order shipped after checkout?
Orders are typically processed within 1–2 business days after payment confirmation, excluding weekends and holidays. Once shipped, tracking information will be provided via email.
Shipping times may vary depending on destination and carrier availability.
How do you handle customer service requests or disputes?
If you have questions regarding an order, shipping, or documentation, please contact us through our Contact Us page or support email. We aim to respond to all inquiries promptly and work to resolve issues in a fair and professional manner.
We do not provide medical advice, dosing information, or usage guidance.