NexGen Wellness Privacy Policy

Last Updated: 1/5/2026

This Privacy Policy describes how NexGen Wellness (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nexgenwellnesstore.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory considerations. When updates are made, we will post the revised Privacy Policy on the Site and update the “Last Updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected personal information about you from a variety of sources over the past twelve (12) months. The information collected depends on how you interact with our Site and Services.

In addition to the specific purposes outlined below, we may use your information to communicate with you, fulfill research supply orders, comply with applicable laws and regulations, enforce our terms and policies, and protect the integrity and security of our business and Services.

What Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you provide directly through our Services may include:

• Contact information such as name, billing address, shipping address, email address, and phone number

• Order and transaction information including purchase history and payment confirmation

• Account information such as login credentials and account preferences

• Communications you send to us, including customer support inquiries or requests

You may choose not to provide certain information; however, doing so may limit your ability to use specific features of the Services.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about your interaction with the Site (“Usage Data”) through cookies and similar technologies. This may include:

• Device type and browser information

• IP address and network connection data

• Pages viewed, actions taken, and interaction timestamps

Cookies help us operate, maintain, and improve the functionality and security of the Site. You can adjust cookie preferences through your browser settings; however, disabling cookies may affect Site functionality.

Information We Obtain from Third Parties

We may receive information about you from third-party service providers that support our operations, including:

• Merchant Charge Anywhere and other payment processing providers that collect payment information to securely process transactions

• E-commerce, hosting, and infrastructure providers supporting Site operations

• Analytics providers assisting in understanding site performance and usage

Any information received from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use personal information for the following purposes:

Providing Products and Services

To process transactions, fulfill orders, manage accounts, provide customer support, and communicate order-related updates.

Operational Communications

To respond to inquiries, provide service-related notices, and maintain business communications related to research supply services.

Security and Fraud Prevention

To detect, investigate, and prevent potentially fraudulent, unauthorized, or unlawful activity.

Legal and Compliance Purposes

To comply with applicable laws, regulations, and contractual obligations.

We do not sell personal information.

How We Disclose Personal Information

We may disclose your personal information in limited circumstances, including:

• To vendors and service providers that perform services on our behalf (payment processing, hosting, fulfillment, analytics, and customer support)

• To comply with legal obligations, court orders, subpoenas, or regulatory requests

• In connection with a business transaction such as a merger, acquisition, or restructuring

• To protect our rights, property, or safety, and that of our users or others

We have disclosed the following categories of personal information in the past 12 months:

• Identifiers (contact and account information)

• Commercial information (order and transaction details)

• Internet or network activity (usage data)

User-Generated Content

If you choose to submit reviews or other content to public areas of the Site, that information may be publicly accessible. We are not responsible for how third parties use information you voluntarily make public.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

Children’s Information

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request deletion.

Security and Retention of Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@nexgenwellness.com
Business Name: NexGen Wellness
Website: nexgenwellnesstore.com